Esri UK

Services

Esri build ArcGIS, the world’s leading geographic information system (GIS), which enables our customers to collect and analyse data, create dashboards, share and collaborate in a unique, intuitive and engaging way through maps and apps. Benefits to social housing providers include:

Improving decision making

Visualise all the information about each property in the context of what is nearby to build a complete picture of all the factors affecting a decision.  Use accurate and up to date information to base decisions on, allowing you to evidence why a decision was made.

Increasing efficiency

Focus resources where they are needed most or will have the largest impact. Give staff access to all the information they need to save time in back and forth and information finding.

Enabling compliance

Better visibility of asset data can allow teams to access important health and safety information, ensuring there is a clear understanding of a social housing organisations health and safety responsibilities.  Assets can also be categorised by risk based on a wide range of factors and this information made available to anyone who needs it, providing assurances that risks are being identified, managed, and mitigated responsibly.

Making cost savings

Increased efficiency and risk mitigation can help your organisation save money.  Using GIS to streamline internal processes, cutting down the staff time taken in workflows, can lead to cost savings in those employee’s time. Use GIS to ensure when pricing up jobs for contractors or for service charges the price is based on accurate information, making sure you are not overpaying or undercharging for the service provided.

Increasing tenant satisfaction

Making sure your customer facing staff have access to the correct information whether they are taking calls or out on visits can help them answer questions and issues quickly and increase the speed to resolution for your customers. Give customers ways to self-report issues along with maps showing the location of works or amenities to increase transparency.