Utility Aid

Utility Aid is an energy broker specialising in sourcing energy for the UK’s voluntary sector. They are passionate about keeping energy costs down. Utility Aid believe that the less money you spend on your energy provision, the more money you have for frontline services.

Utility Aid can help your organisation with their valuable procurement and aftercare services including:

  • Bureau and void management services.
  • Full account management.
  • Support starting your journey to reduce carbon emissions.

Jargon Busting in the Energy World

Navigating the world of Energy can be extremely challenging. There are terms and acronyms around that just don't make sense. Utility Aid aims to break all of this down, so things are made simple, empowering you to make decisions on behalf of your organisation. Read the key terms you may hear when exploring utilities using Utility Aid's Jargon Busters.


For NHF members

Utility Aid offers all NHF members a free desktop audit. This process involves a review of your bills and identifies areas of possible overcharges.


"Louise and the team at Utility Aid coordinated a full OJEU procurement exercise for Viewpoint's gas and electricity for the next few years thereby protecting us against the recent huge utility price increases. This in turn provides certainty and stability for our customers many of whom are elderly and therefore at potential risk of exposure to fuel poverty. Louise is extremely proactive and keeps us updated which is particularly important in these uncertain times. In the event we have any queries she is always available to deal with these in a prompt and efficient matter. It is reassuring to have such a strong partnership with Utility Aid."

Howard Vaughan, Finance Director, Viewpoint Housing Association

"Before we used Utility Aid, our energy costs would be looked at randomly and not structured. We really like the way that Utility Aid explained how they would support the association. Utility Aid managed to source, secure and implement the best value utility contracts for Barrhead Housing Association. They also help provide reports on consumption and performance which we never had access to previously. Utility Aid has allowed us to have a co-ordinated approach to understanding our costs attached to communal supplies and also identify issues that need to be addressed to improve energy efficiencies. It has saved considerable time for staff having to deal with individual supplies and gathering information on consumption. So, overall a professional, reliable and worthwhile service."

James Ward, Director of Asset Management, Barrhead Housing Association

"Would definitely recommend! I have been dealing with Utility Aid for a few years now. I work for a multi-site organisation and whilst there have been a few issues, everything has been resolved efficiently and their support has been a great help."

Chris Evans, Bromsgrove Housing Association

Contact details

Please contact us using this contact form on our website or call us.

0808 178 8170