eing the best trade body we can be

We will adapt, tailor, and communicate our member offer and value to different groups so all our members have improved opportunities to collaborate, shape our work and make the most of their NHF membership.
We will deliver and market events, products and services that respond to member need and support us to deliver better against our strategic priorities than we could do with fee income alone.
We will develop a three-year people strategy that sets out our key people priorities so that we can attract, support, retain and develop staff to be the best that they can be, to help us deliver our business objectives.
We will develop an ICT and data strategy that sets out how we will ensure our systems meet the future needs of the business and our members, including improving understanding of our members, customer experience and access to relevant information.
We will develop a finance plan to ensure the long-term sustainability of the NHF, which will include reviewing our property strategy, developing an income strategy and cost analysis of our business strategy.
We will review the way we work to ensure we contribute to the sustainability of the environment including the use of our building, our direct carbon footprint, our events and our resource usage and waste.

Being the best trade body we can be