STAIRs - Preparing to meet the new requirements

27 January 2026

By October 2026 housing associations will have to meet Social Tenant Access to Information Requirements (STAIRS), the requirement around proactive publishing of information. This webinar helps housing associations understand the rules and prepare.

During this webinar, we explore the difference between STAIRs and Subject Access Requests, lessons from Freedom of Information (FOI), new rights to residents and the role of the Housing Ombudsman.

Speakers

  • Joshua Desbottes, Consumer Regulation Team Leader, MHCLG
  • Lydia Florence, STAIRS Manager, Housing Ombudsman
  • Courtney Jones, Senior Policy Advisor, MHCLG
  • Kerry Peach, Data Protection Manager, Home Group
  • Bryony Willet, Director of Scotland, Home Group
  • Alice Wyatt, Head of Social Housing Regulation, MHCLG

Chair: Sue Ramsden, Policy Lead, National Housing Federation

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Who to speak to

Sue Ramsden, Policy Leader