Kate Henderson, Chief Executive of the National Housing Federation says:
"Having a home that is warm and dry, safe, secure and affordable is the right of every person in this country. For social housing providers, this means providing high quality living standards in every home and carrying out repairs on time.
"Government data shows that on average social homes are better quality than other rented homes, however we have seen instances where social housing tenants have had to live in substandard properties and this is not acceptable.
“We welcome the aims of this bill to give tenants greater powers and improve access to swift and fair redress. Over 200 housing associations have already taken steps to strengthen relationships between residents and landlords by signing up to Together with Tenants. This sector-led initiative sets new standards for tenant and landlord relationships.
“Alongside this, the NHF and the Chartered Institute of Housing are working together to support housing associations to take collective action on quality issues, details of which will be published imminently.”