Disability Confident best practice for housing associations

The NHF’s Equality Diversity and Inclusion (EDI) report published in December 2021 revealed a clear lack of representation of disabled people throughout housing associations workforces. Only 8% of housing association staff, executives and board members indicate they have a disability, compared to 24% of the population in stock location.

Our report recommends that housing associations should review and update their workforce EDI data to address gaps on disability and seek to improve the representation of disabled people at all levels of the organisation. This is particularly important as there are proportionately more disabled people living in social housing than in any other tenure.

For housing associations to be reflective of their communities, we must identify barriers for disabled people entering and progressing within the workforce.  Becoming a Disability Confident employer can be an important first step for organisations looking to address inequality and improve diversity and inclusion.

Disability Confident organisations play a leading role in changing attitudes for the better by shifting behaviour and cultures in their businesses, networks and communities, and reaping the benefits of inclusive recruitment practices.


As part of our commitment towards implementing the key recommendations from the EDI report, we’ve been working with Disability Confident members across the sector to help support others by highlighting examples of good and inclusive practice.

Check out a range of resources and content available on our website below.

Becoming a Disability Confident housing association blog

Sarah Miller, Chief Executive of Papworth Trust reviews how housing associations can become Disability Confident organisations.                                                                                                                                                                                                                                                                   

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Becoming a truly Disability Confident employer webinar

This webinar explores how housing associations can become Disability Confident employers attracting new talent and embedding accessible and inclusive ways of working.                                                                            

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Papworth Trust case study

Read a case study from Papworth Trust about their journey to becoming a Disability Confident employer as part of a commitment to support existing employees and ensure recruitment processes are accessible and supportive for disabled applicants.

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Top tips on how to become a Disability Confident employer

Watch a video from Kathryn Jones, Diversity and Inclusion Lead from Aster Group who shares some tips on how to become a Disability Confident employer and help to create a more inclusive social housing sector.                                                                                                                                                                                                                                                                      

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Learning from our disability pay gap analysis at Evolve Housing + Support

Fatima Musa, EDI Advisor at Evolve reviews the key lessons learned from conducting their first disability pay gap to further understand how they can improve the representation of disabled staff and create a more inclusive organisation.