Better Social Housing Review: Driving forward a culture of inclusivity

27 September 2023

This webinar discussed how to deliver equitable services to meet the recommendations of the Better Social Housing Review. 

Structural inequalities - and in particular race - were a core theme throughout the Better Social Housing Review’s report, and therefore form an important part of the NHF and CIH’s action plan.

During this webinar we get an overview of the EDI aspects of the Better Social Housing Review hear case studies, lessons learnt and recommendations for addressing issues of quality and customer services in relation to racism and structural inequality.


  • Marianne Cuthbertson, Equity, Diversity and Inclusion Strategic Lead, Incommunities
  • Jesse Fajemisin, Director of Operations, Mount Green Housing Association
  • Khalid Mair, Chair, Imani Housing Co-op
  • Jess Mullins, Head of Member Relations, National Housing Federation (chair)

Member only

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Who to speak to

Jess Mullins, Head of Member Relations