Consultation on the Competence and Conduct Standards

21 February 2024

This webinar was an opportunity for members to learn more about the Competence and Conduct Standards and prepare for the introduction and implementation of these new requirements.

We heard from the Department for Levelling Up, Housing and Communities (DLUHC) about their consultation on the Direction to the Regulator for Social Housing on the Competence and Conduct Standards.


  • Charlotte Hilliard, Policy Lead - Professionalisation and Anti-social behaviour, Department for Levelling Up Housing & Communities
  • Sarah Finnegan, Head of Policy, National Housing Federation

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Who to speak to

Sarah Finnegan, Head of Policy