Delivering the Better Social Housing Review webinar

31 March 2023

The Better Social Housing Review has published its report and recommendations to drive improvements in the quality of social housing homes.

This review, run by an independent panel commissioned by the National Housing Federation (NHF) and Chartered Institute of Housing (CIH) gathered insights and testimonies on how to change social housing for the better. This included reaching out to people with direct experience of social housing, as well as organisations with a role in providing and managing it.

The panel has published its findings and recommendations for urgent change to the social housing sector and the government. All the recommendations have been accepted by the NHF and CIH have been collaborating on an action plan to put them all in place.

This webinar outlines the Better Social Housing Review’s action plan to guide and support housing associations in the delivery of the report’s recommendations to drive improvements in the quality of homes.


  • Chair - Kate Henderson, Chief Executive, NHF
  • Gavin Smart, Chief Executive, CIH
  • Charlie Norman, Joint Chair of the Member Steering Group and Chief Executive of MSV Housing Group
  • Tracey Gore, Chair of the Working Group on Structural Inequalities, Race and the BSHR 

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