New system of oversight: what will it mean for supported and sheltered housing webinar

22 September 2022

In March 2022, the Department for Levelling Up, Housing and Communities (DLUHC) announced its intention to introduce a new package of oversight for supported housing.

Key measures include:

  • The introduction of minimum standards for the support provided to residents. The aim of this is to ensure that residents receive the good quality support they expect and deserve in order to live as independently as possible and achieve their personal goals.
  • New powers for local authorities in England to better manage their local supported housing market and ensure that rogue landlords cannot exploit the system to the detriment of vulnerable residents and at the expense of taxpayers.
  • Changes to Housing Benefit regulations to seek to define care, support and supervision to improve quality and value for money across all specified supported housing provision.

This webinar provides members with further information on how this package from the government will impact benefit eligibility alongside increased monitoring and reporting as part of the new system of oversight.


  • Chair - Sue Lewis, Assistant Director Supported Housing and Neighbourhood Safety, Together Housing Group
  • Darrell Smith, Senior Policy Advisor, DLUHC
  • Sue Ramsden, Policy Leader, NHF

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