Together with Tenants - quality webinar

22 March 2021

Following the launch and national rollout of Together with Tenants we held two webinars on each of the six priorities. This webinar focused on:

  • Quality – residents can expect their homes to be good quality, well maintained, safe and well managed.
  • When things go wrong – residents will have simple and accessible routes for raising issues, making complaints and seeking redress. Residents will receive timely advice and support when things go wrong.

Staff and residents from Rooftop Housing Group, Platform Housing Group and WHG reflect on their experiences and challenges so far, and as we consider how to truly embed Together with Tenants across the sector.


  • Boris Worrall, Chief Executive, Rooftop Housing Group (Chair)
  • Marion Duffy, Chief Operating Officer and Stewart Harrison, Vice Chair, Customer Experience Panel, Platform Housing Group

  • Rob Gilham, Corporate Director of Business Strategy and Assets and Shafeen Khan, Community Champion and Customer, WHG

Who to speak to

Kate Warburton, External Affairs Manager