Together with Tenants - relationships and communication (webinar)
22 February 2021
Following the launch and national rollout of Together with Tenants we are holding webinars on each of the six priorities.
This webinar focuses on the first two:
Relationships – housing associations will treat all residents with respect in all of their interactions. Relationships between residents and housing associations will be based on openness, honesty and transparency.
Communication – residents will receive clear, accessible and timely information from their housing association on the issues that matter to them, including important information about their homes and local community, how the organisation is working to address problems, how the organisation is run, and information about performance on key issues.
This webinar for tenants and housing association staff gave you the opportunity to hear from Wrekin Housing Group, Trent and Dove Housing and Accord Group as they reflected on their experiences and challenges so far, and as we consider how to truly embed Together with Tenants across the sector.