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Publications, briefings, webinars, toolkits and guidance on key housing issues.

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Older couple relaxing together on the sofa with a cup of teaOlder couple relaxing together on the sofa with a cup of tea
Supported housing
Video
Webinar

Regenerating Older Person's Housing

We have an ageing population - and this is something to celebrate - but it brings with it challenges for housing.

16 December 2024
Group of staff talkingGroup of staff talking
Diversity and equality
Video
Webinar

What are organisations doing to support disability, mental health and wellbeing in the workplace?

During this webinar we heard how organisations are becoming Disability Confident Employers and what initiatives are supporting disability, mental health and wellbeing in the workplace.

13 December 2024
A view of high rise blocks of flatsA view of high rise blocks of flats
Quality of homes
Video
Webinar

Awaab’s Law – preparing for new repairs requirements

During this webinar we heard about the latest NHF engagement with the government on Awaab’s Law, and from housing associations who have been working to prepare to meet these new requirements.

09 December 2024
Cooking at homeCooking at home
Quality of homes
Video
Webinar

The Better Social Housing Review: two years on

During this webinar, representatives from the Chartered Institute of Housing and the National Housing Federation reflect on the Better Social Housing Review, two years on.

02 December 2024
Woman with dog sat on her lapWoman with dog sat on her lap
Regulation
Video
Webinar

Shaping heat network regulation for housing

During this webinar we heard from Ofgem and Chirpy Heat about what housing associations with heat networks will need to do to prepare for the new regulations and how to influence the regulatory regime through the consultations.

29 November 2024
Man sat at desk at home with a laptop and a piece of paper while two children play on the rug behind himMan sat at desk at home with a laptop and a piece of paper while two children play on the rug behind him
Video
Webinar

Consultation on future social housing rents policy: insights and analysis

During this webinar, we heard from MHCLG about the government's proposals on future social rent policy, as well as sector experts about what the proposed changes mean for housing associations.

28 November 2024
Person typing on computer keyboardPerson typing on computer keyboard
Video
Webinar

Autumn Budget 2024: What does it mean for housing?

During this webinar we heard what the Autumn Budget contains and what it means for housing associations.

14 November 2024
Woman sat at desk with dog on her lapWoman sat at desk with dog on her lap
Quality of homes
Video
Webinar
Climate change

Warm Homes: Social Housing Fund (webinar)

In late September the government launched Wave 3 of the Warm Homes: Social Housing Fund (formally the Social Housing Decarbonisation Fund, or SHDF). During this webinar, we found out more about the funding and how to apply.

29 October 2024
Board meetingBoard meeting
Governance
Video
Webinar

New board member induction (October 2024)

If you’re new to the social housing sector, or just want a refresher, this briefing for new board members will help youget a firmer grip on the housing world.

23 October 2024
Housing - city scapeHousing - city scape
Governance
Regulation
Video
Webinar

Consumer regulation - Insights and learning from regulatory inspections

Following the introduction of the Regulator of Social Housing (RSH)’s new regulatory approach ushered in by the Social Housing (Regulation) Act 2023, the RSH has begun its planned programme of inspections to proactively seek evidence that a landlord is delivering the outcomes in the new consumer standards.

11 October 2024
EDI dynamic contentEDI dynamic content
Diversity and equality
Video
Webinar

Addressing the lack of ethnic diversity at leadership level

Hear from key people across the sector who are working to address under-representation and are driving forward practical solutions to improve diversity within their respective organisations.

08 October 2024
Virtual board meeting - Boards or Chairs NetworkVirtual board meeting - Boards or Chairs Network
Webinar
Board Members

National Board Member Network September

Watch our board member network for strategic discussions and valuable insights.

19 September 2024
Worker installing wall insulationWorker installing wall insulation
Video
Webinar
Climate change

Net zero under a new government

During this webinar we hear from a range of speakers about the future of net zero under the new government and the implications for housing associations.

20 August 2024
Breakfast with familyBreakfast with family
Governance
Supported housing
Video
Webinar

Implementing the Consumer Standards in Supported Housing

Insights for supported housing providers to help ensure you are well-equipped to navigate the evolving landscape of social housing consumer regulation.

15 August 2024
A view of high rise blocks of flatsA view of high rise blocks of flats
Quality of homes
Webinar

The Better Social Housing Review – exploring recommendation 5: ensuring tenants have a voice

Watch our webinar focusing on the work of members who were actively delivering on recommendation 5 of the Better Social Housing Review, ensuring tenants had a voice and influence at every level of decision-making.

12 July 2024
Breakfast with familyBreakfast with family
Quality of homes
Video
Webinar

Better Social Housing Review: Knowing our Homes

This Better Social Housing Review webinar looked at our new project 'Make Every Contact Count'. Many housing associations are already using this approach to check on homes and the wellbeing of residents.

05 July 2024
Cooking at homeCooking at home
Regulation
Video
Webinar

Navigating new regulations: insights from the NHF Tenant Advisory Panel

During this webinar, we heard from our Tenant Advisory Panel about the revision of the Together with Tenant’s Charter, and what recent changes to the consumer regime means for residents.

02 July 2024
Rural viewRural view
Rural housing
Video
Webinar

Why rural communities need a long-term plan for housing

Taking place during Rural Housing Week 2024, this webinar explored how the housing crisis impacts rural areas - from the local economy to the people who live and work there.

02 July 2024
Breakfast with familyBreakfast with family
Quality of homes
Webinar

Better Social Housing Review – putting change into action

This webinar was recorded on 18 June 2024.

18 June 2024
Board meetingBoard meeting
Governance
Video
Webinar

New board member induction (May 2024)

If you’ve recently become a board member in the social housing sector, this webinar summarises the role and what you need to know to fulfil your role.

14 May 2024
In a garden, a smiling man sits on an exercise ball supported by a woman crouched down in front of himIn a garden, a smiling man sits on an exercise ball supported by a woman crouched down in front of him
Supported housing
Video
Webinar

Meeting the need for supported housing

During this webinar presents new research into why meeting the need for supported housing is an important goal to commit to in this election year, as well as how to secure commitment to that goal.

17 April 2024
Virtual board meeting - Boards or Chairs NetworkVirtual board meeting - Boards or Chairs Network
Video
Webinar
Board Members

National Board Member Network April

Watch our board member network for strategic discussions and valuable insights.

17 April 2024
A green emergency exit sign is illumimated in a dark roomA green emergency exit sign is illumimated in a dark room
Building safety and asset management
Webinar

Fire safety remediation survey – Q&A with DLUHC and the Regulator of Social Housing

Get insights from the Regulator of Social Housing (RSH) and officials at the Department for Levelling Up, Housing, and Communities (DLUHC) on the latest fire safety remediation survey results.

16 April 2024
Houses of ParliamentHouses of Parliament
Video
Webinar

General election campaign launch

A webinar recording of the launch of the National Housing Federation’s general election campaign.

19 March 2024
Worker in a high visibility vest holds up a panel of external wall insulationWorker in a high visibility vest holds up a panel of external wall insulation
Video
Webinar
Climate change
Smaller housing associations

The road to net zero for smaller housing associations

The latest updates on the support and funding available for smaller housing associations to reduce their carbon emissions.

19 March 2024
A view of high rise blocks of flatsA view of high rise blocks of flats
Governance
Regulation
Video
Webinar

Consultation on the Competence and Conduct Standards

Hear from DLUHC about their consultation on the Direction to the Regulator for Social Housing on the Competence and Conduct Standards.

21 February 2024
New build homesNew build homes
Building safety and asset management
Quality of homes
Video
Webinar
Cost of living

Heat networks zoning: preparing for future regulation

With the new regulatory framework for heat networks due to come into force from 2024, we heard directly from the DESNZ about heat network zoning.

24 January 2024
A woman sits on a bed with two children, holding one close and looking very concernedA woman sits on a bed with two children, holding one close and looking very concerned
Video
Webinar
Cost of living

Cost of living crisis: how are housing associations supporting residents?

This webinar shares best practices for supporting residents struggling with the cost of living.

23 January 2024
Breakfast with familyBreakfast with family
Quality of homes
Video
Webinar

Health and the condition of homes

Sharing good practice from housing associations working to understand the health needs of their residents and linking this with work to improve the condition of their homes.

11 January 2024
Fire exit signFire exit sign
Building safety and asset management
Regulation
Video
Webinar

Your responsibilities for higher-risk buildings: Q&A with the Health and Safety Executive (HSE)

Housing associations with existing higher-risk buildings will be finalising their preparation for the commencement of new regulatory responsibilities from April 2024.

10 January 2024
Board meetingBoard meeting
Governance
Video
Webinar

National Board Member Network - December 2023

This meeting covers updates on the NHF’s political engagement work and insight from our Leadership Team.

14 December 2023
Fire exit signFire exit sign
Building safety and asset management
Regulation
Video
Webinar

Fire safety remediation survey - Q&A with the Regulator

We arranged this webinar jointly with the LGA to provide all social landlords with an opportunity to ask questions to inform their response to this survey.

13 December 2023
Cooking at homeCooking at home
Quality of homes
Video
Webinar

Improving the quality of social homes

This update from the Regulator, NHF and CIH provides insights on how implementing the Better Social Housing Review recommendations could prepare you for the new regulation.

13 December 2023
Board meetingBoard meeting
Diversity and equality
Video
Webinar

How diverse is England’s housing association workforce in 2023? Key findings

We shared our recommendations and next steps for change and delegates heard from organisations using their data to understand and improve the diversity of their leadership teams and the positive impact this has on their staff teams and the people they serve.

11 December 2023
Board meetingBoard meeting
Governance
Regeneration
Video
Webinar
Domestic abuse

Domestic abuse and consumer regulation

This webinar discusses the requirements of the Social Housing (Regulation) Act and incoming consumer standards that will require housing associations to work cooperatively with other agencies to tackle domestic abuse and enable tenants to access appropriate support and advice. 

01 November 2023
Two people facing each other holding hot drinksTwo people facing each other holding hot drinks
Governance
Video
Webinar

Consultation on the Housing Ombudsman’s Complaint Handling Code

What does the Complaints Handling Code mean for housing associations? The Housing Ombudsman Service talks us through it and their proposals for monitoring compliance.

30 October 2023
Board meetingBoard meeting
Governance
Video
Webinar

Induction for new board members (October 2023)

If you’re new to the sector and you’d like a firmer grip on the housing world, this induction for new board members should help.

23 October 2023
Air source heat pumpAir source heat pump
Resources
Webinar
Climate change

Communal and district heating: preparing for future regulation webinar

This webinar is focused on consumer protection, which is the topic of the first of four government consultations on the upcoming heat network regulations. 

06 October 2023
View of three blocks of residential flats with trees in the foreground and blue sky behind themView of three blocks of residential flats with trees in the foreground and blue sky behind them
Video
Webinar
Smaller housing associations

What does the new consumer regulatory regime mean for smaller housing associations webinar?

This webinar enables smaller associations to improve their understanding of what the new social housing regulatory changes mean and how to effectively engage in the consultation process.

05 October 2023
Cooking at homeCooking at home
Diversity and equality
Video
Webinar

Better Social Housing Review: Driving forward a culture of inclusivity

This webinar discussed how to deliver equitable services to meet the recommendations of the Better Social Housing Review. 

27 September 2023
An older woman sat on sofa resting her hands and chin on the top of a walking stickAn older woman sat on sofa resting her hands and chin on the top of a walking stick
Supported housing
Video
Webinar

Developing solutions for older people’s housing

During this webinar, we heard from the chair of the government’s Older People’s Housing Taskforce and discussed development solutions.

25 September 2023
Houses of ParliamentHouses of Parliament
Video
Webinar

General election campaign: our long-term plan for housing

This webinar discussed how the NHF is making the case to the government for a long-term plan for housing in the context of a general election next year.

06 September 2023
Older and newer flats - events listing pageOlder and newer flats - events listing page
Regulation
Video
Webinar

Revised consumer standards and Code of Practice webinar

This webinar provides housing associations with valuable insights and help ensure they are well-equipped to navigate the evolving landscape of social housing consumer regulation.

21 August 2023
A view of high rise blocks of flatsA view of high rise blocks of flats
Governance
Video
Webinar

The HSE explains: the new building control regime for higher-risk buildings

Update from the Health and Safety Executive (HSE) on its latest work to operationalise the changes needed to implement the new higher-risk regulatory regime.

05 July 2023
New homes with a field in front and a forest behindNew homes with a field in front and a forest behind
Rural housing
Supply of new homes
Video
Webinar

Planning – opportunities and obstacles for delivering rural housing

We know that building homes in rural areas is often more challenging, so this webinar, which took place during Rural Housing Week 2023 focused on planning. 

05 July 2023
Backpacks on wall in a rural areaBackpacks on wall in a rural area
Homelessness
Rural housing
Video
Webinar

Homelessness – the ‘hidden’ rural crisis

To kick off Rural Housing Week 2023, we hosted a webinar on the 'hidden' homelessness crisis in rural areas.

03 July 2023
Fire exit signFire exit sign
Building safety and asset management
Resources
Webinar

How to create a building safety case for higher-risk buildings webinar

This webinar shares the experiences of other housing associations who are developing their building safety cases to help support our members.

22 June 2023
Community togetherCommunity together
Quality of homes
Together with tenants
Webinar

Together with Tenants: Delivering the Better Social Housing Review Recommendations

This webinar explores how housing associations can work with residents to deliver the Better Social Housing Review's recommendations and continue to prepare for new consumer regulations.

19 June 2023
Breakfast with familyBreakfast with family
Quality of homes
Video
Webinar

Knowing our homes - an introduction

The Better Social Housing Review panel recommended that housing associations should work together to conduct and publish a thorough audit of all social housing in England. The NHF is working to deliver against this recommendation through a project we are calling 'Knowing our Homes'.

12 June 2023
Board meetingBoard meeting
Governance
Video
Webinar

New Board Member Induction Briefing - May 2023

This board member induction briefing is targeted at people new to the social housing sector and those who would like to learn more about the housing world.

16 May 2023
building new homes on developmentbuilding new homes on development
Regulation
Supply of new homes
Resources
Webinar

Infrastructure Levy briefing webinar

This webinar is an opportunity to hear from the DLHUC team working on the regulations and better understand the policies proposed under the new Infrastructure Levy.

12 May 2023
Complaints photoComplaints photo
Regulation
Resources
Webinar

Housing Ombudsman complaints handling and maladministration webinar

Hear from the Housing Ombudsman as they outline key challenges facing the social housing sector with complaints handling and maladministration.

04 May 2023
Community togetherCommunity together
Together with tenants
Resources
Webinar
Smaller housing associations

Building Opportunity - employment and skills and the role of smaller housing associations webinar

This webinar, hosted alongside Communities that Work reviews the role of smaller housing associations in employment and skills services for social housing residents.

03 May 2023
A young man in a wheel chair smiles while a woman sat next to him speaks and smilesA young man in a wheel chair smiles while a woman sat next to him speaks and smiles
Supported housing
Resources
Webinar

Supported housing and positive health outcomes webinar

This webinar reviews strategies and different approaches to improving health outcomes for supported housing residents in social housing.

24 April 2023
View down the road of a block of flats on the right and a tower block in the distance.View down the road of a block of flats on the right and a tower block in the distance.
Quality of homes
Regulation
Video
Webinar

Delivering the Better Social Housing Review webinar

This webinar outlines the Better Social Housing Review’s action plan to guide and support housing associations in the delivery of the report’s recommendations to drive improvements in the quality of homes.

31 March 2023
Person typing on computer keyboardPerson typing on computer keyboard
Finance
Video
Webinar

FRS102 consultation accounting webinar

In this webinar hear from members of the SORP Working Party (SWP) who review amendments to the Financial Reporting Council's FRS102 consultation.

29 March 2023
Cooking at homeCooking at home
Video
Webinar
Smaller housing associations

Building resilience in an uncertain world - how smaller housing associations can cope with permacrisis

This webinar explored how smaller associations can cope with this continuing change and growing pressures while remaining healthy and robust, and continuing to meet the expectations of their residents and stakeholders.

28 March 2023
Breakfast with familyBreakfast with family
Video
Webinar
Climate change
Cost of living

Energy Bills Support Scheme (EBSS) - Alternative Funding portal

This webinar explains how the portal for the EBSS (Alternative Funding) will provide £400 payments to customers who do not have a direct relationship with an energy supplier, including those on communal and district heating systems.

07 March 2023
Older person close to a radiator looking at an energy billOlder person close to a radiator looking at an energy bill
Video
Webinar
Cost of living

Energy crisis: support for housing associations and residents

As well as discussing the energy crisis and support for housing associations and residents, this webinar looks ahead at what the social housing sector can expect in the way of support from the government in the coming months. 

23 February 2023
A woman sits on a bed with two children, holding one close and looking very concernedA woman sits on a bed with two children, holding one close and looking very concerned
Video
Webinar
Domestic abuse

Reciprocal transfer schemes for people at risk of domestic abuse

This webinar investigates reciprocal transfer schemes and how they can benefit residents that have been victims of domestic abuse.

01 February 2023
Several people discuss something in a small groupSeveral people discuss something in a small group
Together with tenants
Video
Webinar

Together with Tenants: a resident's perspective webinar

This webinar provides residents with the opportunity to come together and hear more about Together with Tenants directly from the perspective of social housing residents.

23 January 2023
family new homefamily new home
Resources
Webinar

Managing risk to deliver value webinar

This webinar is targeted at smaller housing associations on the topic of insurance and risk management tailored to your specific needs.

13 January 2023
A view of high rise blocks of flatsA view of high rise blocks of flats
Quality of homes
Resources
Webinar

The Better Social Housing Review webinar

This webinar reviews the main findings and recommendations from the Better Social Housing Review’s final report and outlines the next steps for social housing to drive improvements in the quality of homes.

16 December 2022
A tent pitched up next to a canal by front of a wall covered in graffitiA tent pitched up next to a canal by front of a wall covered in graffiti
Homelessness
Supported housing
Video
Webinar

Delivering supported housing for single homeless households through SHAP webinar

This webinar provides housing associations with guidance for completing applications for the government's new Single Homelessness Accommodation Programme.

14 December 2022
Backpacks on wall in a rural areaBackpacks on wall in a rural area
Homelessness
Supported housing
Webinar

Importance of supported housing in preventing homelessness and developing positive health outcomes webinar

This webinar reviews the emerging findings from the NHF’s research on the impact of supported housing on homeless prevention and improving the health and wellbeing of customers.

07 December 2022
Couple sorting billsCouple sorting bills
Shared ownership
Affordable home ownership
Video
Webinar
Cost of living

Implementing the voluntary cap on shared ownership rent increases

In response to the certainty provided by the announcement on the cap on social and affordable rent increases at 7%, many housing associations have pledged to introduce the same cap for shared owners. This webinar explores how this cap can be implemented and some of the issues you may need to consider.

30 November 2022
A view of high rise blocks of flatsA view of high rise blocks of flats
Building safety and asset management
Video
Webinar

Cladding in court

In 2022, Martlett Homes, a subsidiary of The Hyde Group, won a trial against contractor Mullaley for a claim which could have implications for other housing associations.

30 November 2022
Air source heat pumpAir source heat pump
Video
Webinar
Climate change

Practical solutions for zero carbon homes

This webinar explores a range of practical best practice on retrofitting homes, low carbon new builds, working with residents and tech solutions for net zero.

28 November 2022
A red fire extinguisher fixed to a white wallA red fire extinguisher fixed to a white wall
Building safety and asset management
Resources
Video
Webinar

In conversation with the Building Safety Regulator webinar

This webinar is an opportunity to meet key figures from the Building Safety Regulator and learn more about key issues facing the sector.

25 November 2022
Board meetingBoard meeting
Resources
Video
Webinar

New board member induction webinar – October 2022

This webinar provides an overview of the important role of board members in social housing and reviews the NHF’s offer to support housing association board members.

21 October 2022
No Homeless Veterans logoNo Homeless Veterans logo
Homelessness
Resources
Video
Webinar

No Homeless Veterans campaign webinar

This webinar provides an overview of the No Homeless Veterans Campaign and reviews the obstacles some veterans face in accessing social housing.

20 October 2022
Aerial shot of block of flats.jpgAerial shot of block of flats.jpg
Regulation
Video
Webinar

Social housing rent cap consultation webinar

This webinar reviews the government’s rent cap consultation proposals and provides insights on the impact of the proposals on our members and residents.

05 October 2022
Breakfast with familyBreakfast with family
Governance
Video
Webinar

Preparing for the Social Housing Regulation Bill

The latest on the Social Housing Regulation Bill and the government's plans to improve the regulation of social housing, strengthen the rights of tenants and ensure better quality and safer homes.

28 September 2022
Worker installing wall insulationWorker installing wall insulation
Video
Webinar
Climate change

What to do about hard to decarbonise homes - findings from our research

This webinar examines why some are harder to decarbonise than others.

16 September 2022
New flats with a green common area and treesNew flats with a green common area and trees
Shared ownership
Video
Webinar

The operational challenges of rolling out the new shared ownership model webinar

This webinar explores the operational challenges for housing associations when it comes to rolling out the new shared ownership model.

09 September 2022
A woman sits on a bed with two children, holding one close and looking very concernedA woman sits on a bed with two children, holding one close and looking very concerned
Resources
Webinar

Working in partnership to mitigate against the cost of living crisis webinar

This webinar held in collaboration with the Local Government Association (LGA) provides information on what funding and support are available for housing association residents affected by the cost of living crisis.  

22 July 2022
building new homes on developmentbuilding new homes on development
Quality of homes
Supply of new homes
Resources
Video
Webinar

De-risking sites and preparing them for MMC before it’s too late webinar

This webinar is focused on the use of modern methods of construction (MMC) in social housing. 

15 July 2022
Backpacks on wall in a rural areaBackpacks on wall in a rural area
Homelessness
Rural housing
Video
Webinar

Rural homelessness: England's hidden crisis

This recorded discussion brings together experts from universities, housing associations and charities to explore how we can work together to better support service users and drive down rural homelessness.

04 July 2022
Round blue sign on a white door reads fire door keep shutRound blue sign on a white door reads fire door keep shut
Building safety and asset management
Video
Webinar

Building safety resident engagement webinar

This webinar is focused on building safety resident engagement strategies and how our members can adopt good practice from across the sector.

24 June 2022
Worker installing wall insulationWorker installing wall insulation
Video
Webinar
Climate change
Smaller housing associations

Smaller housing associations and the road to zero carbon (webinar)

This webinar explores some of the issues raised in a new briefing on decarbonisation for smaller housing associations, including the support and funding available to help smaller housing associations on the road to net zero.

20 June 2022
Two men in a kitchen, sat at the table with a coffee and a newspaper, laughingTwo men in a kitchen, sat at the table with a coffee and a newspaper, laughing
Supported housing
Resources
Webinar

Supported housing and young people webinar

This webinar explores how housing associations can use supported housing to support young people with skills, training and employment opportunities.

25 May 2022
Several people discuss something in a small groupSeveral people discuss something in a small group
Together with tenants
Resources
Video
Webinar

Working in partnership with residents to deliver Together with Tenants

This webinar shares good examples of how housing associations have adopted Together with Tenants to work with residents to drive real change and improve trust and accountability.

19 May 2022
Board meetingBoard meeting
Governance
Video
Webinar
Smaller housing associations

Code of Conduct for smaller housing associations

This is the latest in a new series of webinars focused on governance specifically for smaller housing associations.

10 May 2022
An older man in a wheelchair smiles into the camera while a black labrador rests its head in his lapAn older man in a wheelchair smiles into the camera while a black labrador rests its head in his lap
Diversity and equality
Governance
Video
Webinar

Becoming a truly Disability Confident employer

This webinar explores how housing associations can become Disability Confident employers attracting new talent and embedding accessible and inclusive ways of working.

25 April 2022
Nurse and elderly womanNurse and elderly woman
Health
Resources
Video
Webinar

Housing associations working alongside the NHS webinar

This webinar reviews health promotion initiatives offered by housing associations in partnership with the NHS and other stakeholders.

16 February 2022
tenantstenants
Governance
Resources
Video
Webinar

Consultation on new tenant satisfaction measures webinar

In this webinar hear from Kate Dodsworth, Director of Consumer Regulation from The Regulator of Social Housing who reviews the consultation on the new tenant satisfaction measures and explains what they will mean for housing associations.

14 February 2022
Air source heat pumpAir source heat pump
Video
Webinar
Climate change

Zero carbon homes: tech we can trust

Electric heat pumps are likely to be the dominant solution to how we green our homes but many questions remain.

09 February 2022
Complaints photoComplaints photo
Resources
Video
Webinar

Effective complaint handling webinar

This webinar promotes and shares good practices on complaint handling helping housing associations explore effective processes and procedures that can be implemented to resolve complaints swiftly.

03 February 2022
Cooking at homeCooking at home
Video
Webinar
Domestic abuse

Domestic abuse and joint tenancies

During this webinar we discuss perpetrator management and good practice related to joint tenancies, and ensuring work with perpetrators does not come to a cost to the victim of domestic abuse.

20 January 2022
fire exit signfire exit sign
Building safety and asset management
Resources
Webinar

Building a Safer Future Charter: changing culture and reducing risk webinar

In this webinar, MHS Homes and Kier Group share their insights on why they signed up to become Building a Safer Future Charter Champions and how it has helped their organisations.

17 January 2022
Overseeing standards, quality and value for money in supported housing what should be done .pngOverseeing standards, quality and value for money in supported housing what should be done .png
Supported housing
Resources
Webinar

Overseeing standards, quality and value for money in supported housing: what should be done?

This webinar explores current supported housing pilots aimed at improving the quality, enforcement, oversight and value for money in supported housing. We also review the remedies for the poor quality provision and discuss the lessons learned from the experience of Prospect Housing in trying to improve standards.

16 December 2021
Breakfast with familyBreakfast with family
Governance
Video
Webinar
Smaller housing associations

The regulatory landscape for smaller housing associations

Discusses the current regulatory landscape for smaller housing associations and the implications of the Social Housing White Paper leaders, boards and tenants and residents.

10 December 2021
Cat's at homeCat's at home
Finance
Universal credit and welfare reform
Video
Webinar

How can housing associations improve health and financial wellbeing through the winter and beyond?

As winter approaches, and furlough and the £20 uplift in benefits end, this webinar looked at the role of housing associations in promoting health and wellbeing alongside supporting communities facing fuel poverty and financial inclusion.

16 November 2021
Mould and dampMould and damp
Resources
Webinar

Lessons on responding to damp and mould in homes webinar

This webinar explores how the social housing sector can respond better to damp and mould in their homes and improve residents’ experiences.

04 November 2021
Nottingham City Homes Energiesprong RetrofitNottingham City Homes Energiesprong Retrofit
Video
Webinar
Climate change

What is the cost of making our homes zero carbon and how can this be funded?

This webinar recorded 4 November 2021 features representatives from Savills, the Department for Business, Energy and Industrial Strategy, and Turner and Townsend.

04 November 2021
Together with Tenants.pngTogether with Tenants.png
Together with tenants
Resources
Video
Webinar

Together with Tenants Progress and Impact Webinar

This webinar shares findings from the study, showcasing areas where Together with Tenants has had an impact and the challenges that have been encountered across different housing associations.

26 October 2021
Risk and assurance for smaller HA's webinar.pngRisk and assurance for smaller HA's webinar.png
Governance
Resources
Webinar
Smaller housing associations

Risk and assurance for smaller housing associations webinar

This webinar explores risk and assurance and will be of most intersest to chairs, board members, chief executives, company secretaries and governance leads within smaller housing associations.

21 October 2021
BHM 2021BHM 2021
Diversity and equality
Resources
Video
Webinar

Black History Month Webinar - In Conversation with Louis Julienne

For Black History Month 2021 we sat down with Louis Julienne, co-founder of the Federation of Black Housing Organisations (FBHO) to hear first-hand his story of developing the first black housing strategy.

21 October 2021
Solar panelsSolar panels
Quality of homes
Video
Webinar
Climate change

Options for achieving net zero webinar

This webinar reviews a key part of the NHF's project on decarbonisation: how can we as a sector navigate our way to net-zero?

07 October 2021
Board meetingBoard meeting
Governance
Video
Webinar

New board members induction (September 2021)

Hear from the NHF, the Regulator of Social Housing, the Chair of WHG and Housemark about what makes a great board member.

01 September 2021
Lady looking out of a window from her homeLady looking out of a window from her home
Supported housing
Video
Webinar

Starts at Home: enhancing residents’ wellbeing and relieving pressure on the NHS webinar

Ahead of Starts at Home Day 2021, this webinar explores how supported housing providers stepped up to meet the pressures of the Coronavirus (Covid-19) pandemic and how they can continue to support their residents’ wellbeing while also working with the NHS.

26 August 2021
A couple at home sit at the kitche table looking at a laptop and various paper billsA couple at home sit at the kitche table looking at a laptop and various paper bills
Universal credit and welfare reform
Video
Webinar

Universal Credit: claiming during the coronavirus pandemic webinar

Findings and recommendations from the largest survey of people living in social housing claiming Universal Credit during the coronavirus pandemic.

18 August 2021
Cooking at homeCooking at home
Video
Webinar

Tackling discrimination and fostering inclusion within communities

Webinar discussing how action L&Q is taking to strengthen the voice of residents within housing associations to help tackle discrimination.

05 August 2021
Front view of terraced town housesFront view of terraced town houses
Video
Webinar
Domestic abuse

Meeting the domestic abuse requirements proposed in the social housing white paper

This webinar was organised by our National Domestic Abuse Core Group. It explores the domestic abuse requirements within the social housing white paper and how members can meet these requirements. 

19 July 2021
The pointed roof of a house being constructedThe pointed roof of a house being constructed
Supply of new homes
Video
Webinar
Smaller housing associations

Modern methods of construction (MMC) for smaller housing associations

Exploring the opportunities for smaller housing associations in using MMC to build new homes.

15 July 2021
Cat's at homeCat's at home
Governance
Together with tenants
Video
Webinar

Meet the Regulator

Hear about how regulation in the social housing sector works currently and the changes the Social Housing White Paper is introducing.

15 July 2021
Rural viewRural view
Rural housing
Video
Webinar

Committed to rural communities

The Rural Housing Alliance share their revised rural pledge and introduce the Parish Councillors’ Guide to Rural Affordable Housing.

07 July 2021
Board meetingBoard meeting
Diversity and equality
Governance
Video
Webinar

Diversity on boards: how equality and inclusion in the boardroom can transform an organisation

Hear first-hand from board members who have experienced the impact that improving equality, diversity and inclusion in the boardroom can have on an organisation.

18 June 2021
Breakfast with familyBreakfast with family
Video
Webinar

How can we keep children and young people safe and support them to achieve their potential?

Exploring the impact of the pandemic and other factors such as temporary and overcrowded housing on adverse childhood experiences and the role of housing associations in ensuring they "see the child" in service design and delivery. Description

27 May 2021
Smiling people in a meeting room with bottles of water on the tableSmiling people in a meeting room with bottles of water on the table
Governance
Video
Webinar
Smaller housing associations

Succession planning and board recruitment for smaller housing associations

The first in a series of webinars delivered as part of our new extra governance support for smaller housing associations explores succession planning and board recruitment.

21 May 2021
Older people catching upOlder people catching up
Together with tenants
Video
Webinar

Together with Tenants: The journey so far, experiences of residents, staff and board members

Residents, housing associations and their board members share insights into their Together with Tenants journey and what we can learn as we take it forward within our own organisations.

18 May 2021
Cleaning door handlesCleaning door handles
Video
Webinar
Coronavirus

Coronavirus – updates on testing, vaccinations and easing lockdown

During this webinar we hear the latest advice and guidance on key coronavirus issues, particularly options for staff testing and the roadmap for easing lockdown as it relates to supported housing and general needs.

20 April 2021
An older man in a wheelchair smiles into the camera while a black labrador rests its head in his lapAn older man in a wheelchair smiles into the camera while a black labrador rests its head in his lap
Homelessness
Video
Webinar

NHF and Homeless Link webinar

During this webinar, we hear about good practice in housing management, partnerships and joint working as well as case studies from three social landlord providers involved in the delivery of Housing First. 

12 April 2021
Cat's at homeCat's at home
Shared ownership
Affordable home ownership
Video
Webinar

Shared ownership campaign transfer: updates on the NHF decision making, opportunities and ambitions for year two

We are delighted to announce that Full Communications have agreed to be the new campaign lead organisation.

09 April 2021
Breakfast with familyBreakfast with family
Together with tenants
Video
Webinar
Smaller housing associations

Together with Tenants: tenant and resident engagement in smaller housing associations

Focusing on the practicalities of implementing Together with Tenants in smaller housing associations, hearing examples from organisations who are already on this journey.

30 March 2021
Solar panelsSolar panels
Video
Webinar
Climate change

Funding for green retrofitting

Hear directly from the government about funding opportunities for green retrofit work on housing association properties, focusing on plans for the Social Housing Decarbonisation Fund.

29 March 2021
Cooking at homeCooking at home
Together with tenants
Video
Webinar

Together with Tenants - quality webinar

Staff and residents from Rooftop Housing Group, Platform Housing Group and WHG reflect on their experiences and challenges so far, and as we consider how to truly embed Together with Tenants across the sector.

22 March 2021
A couple at home sit at the kitche table looking at a laptop and various paper billsA couple at home sit at the kitche table looking at a laptop and various paper bills
Together with tenants
Webinar

Together with Tenants - voice, influence and accountability (webinar)

Following the launch and national rollout of Together with Tenants we are holding webinars on each of the six priorities. This webinar will focus on voice and influence and accountability.

01 March 2021
Walking home with a toddlerWalking home with a toddler
Diversity and equality
Video
Webinar

A history of LGBTQ+ housing in England

During LGBTQ+ History Month, we consider the role our sector plays in creating safe spaces for LGBTQ+ people to thrive.

25 February 2021
Several people discuss something in a small groupSeveral people discuss something in a small group
Together with tenants
Webinar

Together with Tenants - relationships and communication (webinar)

Following the launch and national rollout of Together with Tenants we are holding webinars on each of the six priorities. This webinar focuses on the first two - relationships and communication.

22 February 2021
A young couple with young children on the sofaA young couple with young children on the sofa
Governance
Video
Webinar

New board member induction

This webinar is aimed at new board members who are new to the housing sector and would like a firmer grip on the housing world.

09 February 2021
An older man sat at home on the phone - he is smilingAn older man sat at home on the phone - he is smiling
Video
Webinar

Strategies to support mental health

The coronavirus pandemic has pushed every social landlord to ask the question, how can we better support the mental health of residents and staff? This webinar explores three different approaches across general needs and supported housing.

03 February 2021
Rural viewRural view
Rural housing
Video
Webinar

The future of rural housing communities

Reflections on how new rural housing policy, demographic changes, the current economic climate and the coronavirus crisis is creating both opportunities and challenges for rural housing associations.

27 January 2021
Webinar thumbnail imageWebinar thumbnail image
Governance
Regulation
Video
Webinar

Securing Directors and Officers Liability Insurance

The National Housing Federation is working with PIB Insurance Broker to support our members to procure Directors and Officers Liability Insurance from 1 April 2021.

15 January 2021
Cat's at homeCat's at home
Video
Webinar

Influencing insights - media relations (webinar)

Charlotte Deshmukh, Public Relations Manager at the National Housing Federation provides an update on the latest news and insight from the NHF and discussed managing reputation and dealing with local and national media.

16 December 2020
Semi-detached houses line a leafy streetSemi-detached houses line a leafy street
Video
Webinar

What next with the Social Housing White Paper?

This webinar explores the implications of the white paper for the social housing sector and our residents, and how we can work best work with the government and the Regulator.

15 December 2020
People sat in a row in front of a window enjoying an eventPeople sat in a row in front of a window enjoying an event
Diversity and equality
Webinar

Equality, diversity and inclusion report launch (webinar)

Join us for this NHF member only webinar to discuss the Insight Report findings and how we can work together as a sector to make change happen.

09 December 2020
Front view of terraced town housesFront view of terraced town houses
Video
Webinar
Domestic abuse

How housing associations are responding to increases in domestic abuse

This webinar explores responses by housing associations to the rise in domestic abuse during the lockdowns and what we can learn as the pandemic continues.

08 December 2020
Cleaning door handlesCleaning door handles
Video
Webinar
Coronavirus

Coronavirus testing, winter planning and infection control in supported housing settings (webinar)

This webinar focused on operating whole scheme testing, partnership working, clinical governance and infection prevention, dealing with staffing pressures and Test and Trace. Housing associations share their strategies for protecting residents and staff and there will be plenty of time for questions.

30 November 2020
Houses of ParliamentHouses of Parliament
Together with tenants
Video
Webinar

The Social Housing White Paper (webinar)

The government has published the Social Housing White Paper which sets out a ‘charter for social housing residents’ and aims to deliver the improvement in transparency and accountability promised in the 2018 green paper.

26 November 2020
Cooking at homeCooking at home
Governance
Video
Webinar

Introducing the Code of Governance 2020 (webinar)

This webinar set out the changes in the new Code of Governance 2020, why we made those changes, and discusses what compliance and best practice looks like for different members.

18 November 2020
communitycommunity
Together with tenants
Webinar

Together with Tenants (residents webinar)

This webinar is an opportunity for residents to come together and hear more about Together with Tenants and our plans for change.

16 November 2020
communitycommunity
Diversity and equality
Webinar

A history of BME Housing in Britain (webinar)

BME housing associations play a crucial role in providing quality housing for tenants of all backgrounds.

04 November 2020
Cat's at homeCat's at home
Regeneration
Video
Webinar

Housing associations as anchor institutions (webinar)

In this webinar, we explore how our sector can play a leading role in shaping a social and economic recovery from the coronavirus pandemic that benefits every community and leaves no one behind.

02 October 2020
Block of flats being builtBlock of flats being built
Supply of new homes
Webinar

The benefits of a long term affordable housing programme (webinar)

In this webinar we explore two recently published pieces of research that evidence the impact that a long term affordable housing programme would have.

01 October 2020
Fire alarm on wallFire alarm on wall
Building safety and asset management
Webinar
Smaller housing associations

Building safety for smaller housing associations (webinar)

This webinar will talk through the key building safety issues for smaller housing associations.

28 September 2020
The pointed roof of a house being constructedThe pointed roof of a house being constructed
Shared ownership
Supply of new homes
Affordable home ownership
Video
Webinar

Affordable Homes Programme - what does it mean?

We talk to MHCLG and Homes England about the 2021-26 Affordable Homes Programme (AHP) and how it plans to build up to 180,000 new homes. 

22 September 2020
Houses of ParliamentHouses of Parliament
Video
Webinar

The 2020 Comprehensive Spending Review - webinar

We will be preparing a formal submission to the upcoming Spending Review setting out the key ask of the sector. This webinar sets out the key elements of our submission, and provide an opportunity for members to input and feedback.

18 September 2020
Block of flats being builtBlock of flats being built
Building safety and asset management
Video
Webinar

Understanding the draft Building Safety Bill (webinar)

What are the implications of this legislation for housing associations and how can the sector continue to implement the new regulatory system for building safety?

11 September 2020
Board meetingBoard meeting
Governance
Video
Webinar

New board member induction (webinar)

If you’re new to the sector and you’d like a firmer grip on the housing world, join the National Housing Federation at this Board Member Induction webinar.

09 September 2020
two people talking in a hometwo people talking in a home
Supported housing
Webinar
Coronavirus

Easing lockdown in supported housing settings (webinar)

This webinar will focus on balancing resident and staff safety with reopening schemes, including when to allow visitors, how to reopen communal facilities safely, and dealing with local lockdowns.

04 September 2020
Aerial view of roofs in a housing estateAerial view of roofs in a housing estate
Supply of new homes
Webinar

Planning white paper webinar

In this webinar we provide an overview of the recently launched planning white paper, outline the key issues for our sector and answer your questions.

26 August 2020
An older man sat at home on the phone - he is smilingAn older man sat at home on the phone - he is smiling
Webinar
Coronavirus

Operating during local lockdowns (webinar)

Best practice for members on managing local lockdowns in areas where they operate. 

18 August 2020
Hands signing paperworkHands signing paperwork
Webinar

Housing Ombudsman update: lessons learned during Coronavirus and beyond

In this webinar, the Housing Ombudsman provides an overview of their approach during the coronavirus pandemic and outlines the new complaints handling code and what it means for housing associations.

13 August 2020
Cooking at homeCooking at home
Homelessness
Webinar

Providing Housing First as a social landlord

This webinar brings together social landlords in conversation around what has worked to make their Housing First service successful.

13 August 2020
An A4 print out displayed in a door window with NHS information about coronavirusAn A4 print out displayed in a door window with NHS information about coronavirus
Governance
Webinar
Coronavirus

The ‘new normal’ - board excellence in recovery from the crisis (webinar)

Following on from May’s webinar on board excellence in a crisis, this webinar shifts focus to the ‘new normal’ and what boards should be discussing in recovery from the crisis.

24 July 2020
Solar panelsSolar panels
Quality of homes
Supply of new homes
Video
Webinar
Climate change

Retrofitting to net zero (webinar)

We know that the housing sector faces real challenges in cutting carbon emissions, and there are significant obstacles to overcome. But now is the time for us to build back better.

23 July 2020
Cleaning door handlesCleaning door handles
Webinar
Coronavirus

Community safety in a pandemic: building partnerships and keeping neighbourhoods safe (webinar)

This pandemic has driven people indoors and transformed the way that social landlords work with communities, as well as increasing pressures in those communities.

17 July 2020
Homes at the Heart campaign supporter graphic for TwitterHomes at the Heart campaign supporter graphic for Twitter
Video
Webinar

Homes at the Heart campaign update (webinar)

During this webinar you will hear from the partner organisations about how the campaign is going so far, where it is going next and how you can help to amplify this crucial message.

15 July 2020
An A4 print out displayed in a door window with NHS information about coronavirusAn A4 print out displayed in a door window with NHS information about coronavirus
Webinar

Staff and tenant care during coronavirus (webinar)

Coronavirus has changed the way we all work and the way housing associations engage with their tenants. What action can Members take to support the wellbeing of tenants and staff throughout this uncertain period?

15 July 2020
Block of flats being builtBlock of flats being built
Building safety and asset management
Webinar

The future of building safety with Dame Judith Hackitt (webinar)

We are delighted that Dame Judith was able to join us for this webinar to share her vision for a housing association sector with a culture of safety and discuss her role in leading the transition to a new Building Safety Regulator.

30 June 2020
An older man in a wheelchair smiles into the camera while a black labrador rests its head in his lapAn older man in a wheelchair smiles into the camera while a black labrador rests its head in his lap
Homelessness
Webinar
Coronavirus

How housing associations and local authorities can work together to rehouse rough sleepers (webinar)

This webinar brings together speakers from the housing association and local authority sectors to discuss how this can be achieved through partnership working

18 June 2020
Coronavirus letter from governmentCoronavirus letter from government
Webinar
Coronavirus

The impact of coronavirus on Universal Credit (webinar)

Coronavirus has already had a dramatic impact on jobs and incomes and we will be living with the economic impact of the crisis for years to come. Government response has been to support people’s incomes and millions have made a claim for Universal Credit.

10 June 2020
Cleaning door handlesCleaning door handles
Webinar
Coronavirus

Coronavirus and recovery (webinar)

We're working with you to understand the role our sector can play in supporting communities and the economy emerge from the coronavirus crisis. Here, we share the themes we have identified to meet this ambition and outline our emerging proposals, discuss our national influencing agenda and our work with the government and stakeholders.

03 June 2020
View of new build homes with a pathway in front of them and a blue sky behindView of new build homes with a pathway in front of them and a blue sky behind
Regulation
Webinar
Coronavirus

Easing lockdown - an update for housing associations update (webinar)

The government published its coronavirus recovery strategy on 11 May, setting out an indicative roadmap for the easing of lockdown restrictions. Hear the latest updates on guidance and what it means for housing associations.

28 May 2020
Cleaning door handlesCleaning door handles
Supported housing
Webinar
Coronavirus

The impact of coronavirus on sheltered and extra care housing (webinar)

In this webinar, members will highlight the key challenges facing providers of long-term supported housing services during the coronavirus outbreak and how they have dealt with them.

27 May 2020
Coronavirus letter from governmentCoronavirus letter from government
Video
Webinar
Coronavirus

Update for London housing associations (webinar)

Hear from Tom Copley, the Deputy Mayor for Housing at Greater London Authority and NHF CEO Kate Henderson about the sector's response to coronavirus.

21 May 2020
CrowdsCrowds
Webinar
Domestic abuse

Domestic abuse - economic abuse and how we can identify and support victims (webinar)

In this webinar we hear from experts about economic abuse and how we can identify and support victims in housing association homes.

20 May 2020
Fire alarmFire alarm
Building safety and asset management
Governance
Webinar
Coronavirus

Building safety for board members: latest updates and coronavirus response (webinar)

Crucial insight on current building safety issues, how housing associations are demonstrating compliance during the coronavirus outbreak, and updates from the government and the HSE.

12 May 2020
A tent pitched up next to a canal by front of a wall covered in graffitiA tent pitched up next to a canal by front of a wall covered in graffiti
Homelessness
Webinar

Preventing homelessness together - the next steps (webinar)

The coronavirus outbreak has helped highlight the need for care and homes for the country's homeless but we need to build momentum so the topic of homelessness remains front of mind after this time. See how our sector hopes to do this.

06 May 2020
Board excellence during the coronavirus crisisBoard excellence during the coronavirus crisis
Governance
Webinar
Coronavirus

Board excellence during the coronavirus crisis (webinar)

This webinar covers the role of the board during a crisis and how best to support staff and residents, making decisions at pace, monitoring what’s important and planning for the recovery period.

05 May 2020
NHS rainbow picture in windowNHS rainbow picture in window
Finance
Webinar
Coronavirus
Smaller housing associations

Coronavirus: finance and regulation for smaller housing associations (webinar)

This webinar will focus on the financial and regulatory implications of the coronavirus outbreak, including business planning and end of year accounts, with a particular emphasis on information for smaller housing associations.

01 May 2020
Sign on door with information on coronavirusSign on door with information on coronavirus
Video
Webinar

Coronavirus update for supported housing and homelessness members (webinar)

This webinar looks at issues specific to supported housing and homelessness services arising due to the coronavirus pandemic.

09 April 2020
An A4 print out displayed in a door window with NHS information about coronavirusAn A4 print out displayed in a door window with NHS information about coronavirus
Video
Webinar
Coronavirus

All member webinar

Update on the NHF's work to shape the political and policy developments on the key issues affecting housing associations during the coronavirus crisis.

09 April 2020
Catch it kill it bin it signCatch it kill it bin it sign
Webinar
Coronavirus
Smaller housing associations

Responding to the coronavirus outbreak for smaller housing associations (webinar)

In this webinar, members of the National Housing Federation policy team shared the latest information for smaller associations followed by a Q&A with attendees.

03 April 2020
Sign on door with information on coronavirusSign on door with information on coronavirus
Governance
Regulation
Webinar
Coronavirus

Regulator of Social Housing - Responding to coronavirus (webinar)

View our recent webinar with the Regulator of Social Housing about their response to the current crisis (member only).

02 April 2020
Cleaning door handlesCleaning door handles
Webinar
Coronavirus

Responding to coronavirus (webinar)

NHF members share best practice around preparing for and mitigating the impact of coronavirus on our residents and services.

18 March 2020
Jonathan Walters is Deputy Chief Executive at the Regulator of Social HousingJonathan Walters is Deputy Chief Executive at the Regulator of Social Housing
Governance
Regulation
Webinar

Understanding and meeting regulatory requirements (webinar)

This webinar will support boards in considering and planning how their organisations can stay ahead of changes to the regulatory agenda.
 

23 January 2020
Housing FuturesHousing Futures
Innovation
Webinar

Housing Futures: identifying a problem (webinar)

This is the first in our Housing Futures webinar series, which focuses on the Identify phase of the innovation process. In this webinar you will learn about the importance of collaboration and discover the key behaviours, techniques and tools you need to successfully identify a problem.
 

21 November 2019
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